Privacy policy

Muscle Movers (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

By using our website or services, you consent to the practices described in this Privacy Policy.

 
1. Information We Collect
We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, service address, payment details.
Service Information: Moving dates, pickup/delivery addresses, special instructions, inventory details.
Technical Information: IP address, browser type, device information, and browsing behavior collected through cookies or similar technologies.
 
2. How We Use Your Information
We use your information to:

Provide and manage our moving and delivery services.
Process bookings, payments, and invoices.
Communicate with you about your service requests, promotions, or updates.
Improve website performance, customer support, and service offerings.
Comply with legal obligations.
 
3. Sharing of Information
We do not sell or rent your personal information. We may share information only in these cases:

Service Providers: With trusted third parties who assist in operations (e.g., payment processors, IT support).
Legal Obligations: If required by law, court order, or government request.
Business Transfers: In case of merger, acquisition, or sale of company assets.
 
4. Cookies and Tracking
Our website may use cookies and similar technologies to improve user experience, analyze traffic, and remember preferences. You can adjust your browser settings to refuse cookies, but some features may not function properly.

 
5. Data Security
We implement reasonable safeguards to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 
6. Data Retention
We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

 
7. Your Rights
Depending on your location, you may have the right to:

Access and request a copy of your personal data.
Correct or update your information.
Request deletion of your personal data (subject to legal or contractual obligations).
Opt out of marketing communications at any time.
To exercise your rights, please contact us using the details below.

 
8. Children’s Privacy
Our website and services are not directed toward children under 13. We do not knowingly collect information from children. If we learn that a child has provided personal data, we will delete it immediately.

 
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

 
10. Changes to this Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with the “Effective Date” revised. Continued use of our services constitutes acceptance of changes.

 
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:

Muscle Movers
916.412.3222

[email protected]